FAQ

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Billing questions:
What will I see on my Credit Card statement?
When you receive your credit card statement may display in different ways. You will either see "P3 SOFTWARE" or "PRECISIONPLANPRO DL"
Purchasing questions:
Discount code not working.
When entering a discount code, you must insert the code into the "promo code" input field, and then choose Update Total. If your code is returning as invalid or is not updating with the 'as advertised' amount, please contact us.
Downloading P3 questions:
Where is my license key?
The license key should be listed in the Payment confirmation e-mail which also contains the link to download the program installer. Please contact support if you are in need of a new License Key.
P3 software questions:
Is Precision Plan Pro Compatible on Tablet PCs?
Presently, P3 is not compatible on tablets, however we expect to have our functionality enabled across all platforms soon.
What are the system requirements for P3?
P3's compatibility has been tested thoroughly test on Windows versions XP, Vista, 7, and 8. We have optimized the platform to utilize minimal system resources, because of this optimization you will need just 256mb of space for the program files and at least 1 GB of RAM is recommended. Although the minimum requirements are 512mb of RAM and all other systems specs(i.e. Video Graphics, Caches and ROM are negligible.
Minimum Requirements:
  • Intel® Pentium® 4 or AMD Athlon® 64 processor (1.5GHz)
  • Windows® XP with Service Pack 2, Windows 7 with Service Pack 1, Windows 8, or Windows 8.1
  • 512MB of RAM
  • 256MB of available hard-disk space for installation; additional free space required during installation (cannot install on removable flash storage devices)
  • 1024x768 display (1280x800 recommended) with OpenGL® 2.0, 16-bit color, and 256MB of VRAM (1GB recommended)
  • Internet connection and registration are necessary for required software activation, membership validation, and access to online services.
Recommended Machine Setup:
  • Intel® or AMD® Quad Core (2.5GHZ)
  • Windows® XP with Service Pack 2, Windows 7 with Service Pack 1, Windows 8, or Windows 8.1
  • 4GB of RAM
  • 256MB of available hard-disk space for installation; additional free space required during installation (cannot install on removable flash storage devices)
  • Dual 1024x768 displays (1280x800 recommended) 16-bit color, and 1GB of VRAM
  • Internet connection and registration are necessary for required software activation, membership validation, and access to online services.
Is P3 64-bit compatible?
Yes, P3 operates in a 64-bit environment as well as 32-bit environments.
Is P3 compatible with Mac and Apple Products?
Yes, P3 is compatible with both Mac and other Apple products when using Bootcamp or Virtualization (Parallels or VMware) methods to create a Windows environment.
How do I unlock P3 on a different computer?
Your license key is valid for only one device concurrently. If you have replaced your computer or device and wish to switch please contact Technical Support and we will reissue your license key.
What is the difference between a P3 Viewer and P3 Software?
The P3 viewer only allows the user to view the take-off and other PDFs without other embedded functionality.  Perfect for sharing with users outside your company who won’t need an ability to make notes or modifications directly to the file and can be downloaded here.  P3 Software is the fully functioning platform which enables plan collaboration across the project teams.
What file formats are compatible with P3?
P3 can convert directly from any of the supported Image format files  including DWG, DXF, BMP, DCX, GIF, JBIG, JBIG2, JPEG, JNG, PCX, PNG, TIFF and AMF/WMF/EMF -- virtually any document type which was used in the original format.
How do I import a PDF image?
I have created a new layered image, how do I size it and align it for review?
How do I retrieve a take-off after it has been closed?